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Maybe your question is not listed in the frequently asked questions sections. After you have searched our Product Support you will be able to e-mail us. If you can't find a suitable answer to your question please feel free to ask our support staff. At any time, day or night, you can send your questions, comments and suggestions.

We will try to get back as soon as possible on anything that you send to us. However, in same cases our support team needs to setup a test environment especially for testing your issue. These setup may take a longer time period.

You also are able to use our SharkPoint v1.x related web board forums at the Yahoo! Group servers, in order to find your answer. For our SharkPoint v2.x users we operate also a dedicated forum server, which is located on our own web server. Click here to open the SharkPoint v2.x related forum.

Spam Arrest Users and Users of Other Anti-spam Services, please note: We are not able follow links to be added to your safe list or to otherwise validate our email replies to you. If you want to receive a reply to your email, you must add dreamdives.org to your safe list.
 

Technical Support - E-mail Support
If your question is not answered within the appropriate FAQ problem category or subcategory, you may submit a question to us by e-mail. Please state within this e-mail at least the following items: 

1. Your name.
2. Your e-mail address.
3. Your question.
4. Your registration number (if you have a SharkPoint registration).

Send your question to our support department.

Software or Service Requests and Suggestions
If you have any request or suggestion to improve our software or service, please feel free to contact us on our email.

General Information
If your question is about sales or general product information it should be directed to or directly to our sales staff ).

Sales and Upgrade Information
If you are attempting to place an order it should be directed to our sales department at or , whichever is appropriate. Our web site has information about purchasing new products or upgrades either directly from DreamDives, or from our reseller channels.

Website Issues
If you encounter any DreamDives website issue, please contact our website staff at , in order to solve the website issue as soon as possible.